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All our products — including cakes, cookies, cupcakes, and other baked items — are freshly made to order.
As these are perishable food products, we do not offer refunds, returns, or exchanges once an order has been placed or collected.
Please check your order carefully at the time of pickup to ensure everything is correct and in good condition. Once the order leaves our premises, we cannot be held responsible for any damage or storage issues.
In case of any issue or concern, please contact us within the same day at info@dolcedelights.co.uk, and we’ll do our best to assist you.
Thank you for understanding — your satisfaction and trust mean a lot to us!